Here’s the text of an email I got today from “LindenLabs@parature.com”:
Technical changes to the new Support Portal made it necessary for us to change some passwords.
If you have not already done so, please go to the website and reset your password. If you are unable to, you may call us at 866-476-9763. International residents may file a ticket through the guest login and we will get back to you as soon as possible.
I, like many others, was shut out of Second Life, but that was two days ago, and I eventually found my way to the proper place to have an email sent to me that had a link I could use to reset my password. So, thanks “LindenLabs”, whoever you are, but you’re two days late.
(Parature.com, by the way, provides “Help Desk Software Solution, Customer Service & Support Software”)